Claire logged in. Under "Mes Téléchargements," she found . She learned something crucial: Sage 100 is now often called "Sage 100c" (cloud-connected) or "Sage 100 Cloud."
She called Stéphane.
"If you're just testing," Stéphane added, "go to Sage's official trial page. Search for 'Essai gratuit Sage 100 Gestion Commerciale' and look for the .fr domain. They give you a 30-day key. But for your existing company database, you need your original license number."
Claire opened her browser and typed exactly what her boss told her: "sage 100 gestion commerciale download gratuit."
Stéphane explained: "Go to the Sage France Customer Portal (Sage Online). Do not search Google. Type this URL exactly: https://www.sage.fr/ → Click 'Espace Client' → Log in with the company number you see on your old invoice."
He walked her through three legal and safe paths:
It worked. All her customers, products, and invoices appeared in seconds.