"Sir," she said softly, breaking protocol. "What was his name?"
Marta braced herself.
A long, staticky silence. Then: "He’s not coming home, you know. My son. He sent this card three Christmases ago. Said it was for 'emergencies.' But the real emergency is that I've forgotten the sound of his laugh." prepaid cards enquiry
"Sir, if you find the card, I can stay on the line." "Sir," she said softly, breaking protocol